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Dr Anderson Uvie-Emegbo - Blog
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  • Published in Blog

The Commander-in-Chief as the Chief Errand Officer

Let’s round up 2013 with a case study.

It was never meant to be that way. Even the worst of pessimists never saw it coming. When it happened the Commander in Chief could not believe it. Something so small, so seemingly routine…became a storm in a tea cup! Never before in the history of digital technology had such embarrassment gone all the way to the top.

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Effective Crisis Communication Through Social Media

East met West on July 6, 2013 as Asiana Airlines flight 214 from Seoul crash landed with fatal consequences while attempting to land on the runaway of the San Francisco International Airport.

Within 30 seconds of the crash the first tweet was up. It was by a passenger about to board a flight. About the eighteenth minute after the crash, the first tweet from a passenger on the fateful flight was posted.

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  • Published in Blog

Managing Expectations

“…always under promise, but over deliver”

Promises are meant to be kept – or are they?

I have not always kept my promises and here’s an example of why.

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